Our Attendance Policy

Put simply: Attendance is important.

This document serves as the basis for our attendance policy, each teacher may offer a slightly different attendance policy. All enforcement and changes to this policy are at Manuel Creative Arts Academy's sole discretion. 

Lesson & Live Class Attendance

Manuel Creative Arts Academy's teachers are happily setting aside time in their schedules for your scheduled lessons & classes. As such it is our expectation that you will attend all of your scheduled lessons and classes. Repeated absences with or without notice may result in students being asked to take a break, be moved to a different time slot, or lessons being discontinued

If for some reason you are unable to attend a lesson please reach out to your teacher directly as soon as you are safely able to do so.

When your teacher is unable to attend your lesson they will notify you and attempt to schedule a make up lesson, these will be infrequent.

Lesson & Live Class Refunds & Credits

In general no credit or refund will be issued for lessons missed by a student for any reason. In certain situations Manuel Creative Arts Academy at its own discretion may offer make up lessons, credits, or refunds.

If your teacher misses your lesson and a make up lesson is not possible your account will be credited for the missed lesson/class.

For lessons and classes at our partner schools. No refunds or credits will be issued for cancelled sessions if the school is closed by the school or government for any reason including but not limited to weather.

Pre-Recorded Classes

Attendance is recommended for pre-recorded classes. You wont be able to learn from these opportunities if you do not attend. No credits or refunds will be issued for non-attendance.
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